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SCAPE Club Members: A Heartfelt Apology and Update on Our Website Forum

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  • SCAPE Club Members: A Heartfelt Apology and Update on Our Website Forum

    Dear Southern California Aquatic Plant Enthusiasts (SCAPE) Club Members,

    I hope this message finds you well. It is with a heavy heart that I write to inform you of a recent issue that has affected our beloved website forum, resulting in the loss of valuable content and discussions.

    The root cause of the problem was an incomplete transfer, without any notification, of our forum's database during a recent database export, which left the data corrupted. Unfortunately, we were unable to rectify the situation within the limited timeframe provided by our previous hosting provider. As a result, they suspended our services due to an active malware and the only way to restore our website was to reset the hosting service.

    We attempted to contact our old hosting provider to request a restoration of our website and database to a previous point in time, but they required explicit permission from the account owner (our ex-treasurer), Paula H which she has been un-reachable for the past year. Despite multiple attempts to contact her, we were unable to reach Paula in time to approve the necessary service charges, and as a result, we were unable to obtain a restoration.

    I understand how frustrating and disappointing this situation may be for all of our club members. Many of you have contributed valuable insights and formed strong connections through our forum. I apologize deeply for this loss and any inconvenience it may cause.

    In light of these unfortunate circumstances, we have decided to start fresh and rebuild our forum from the ground up. We are committed to ensuring that our new forum will be an even better platform for the SCAPE community to share knowledge, advice, and camaraderie.

    Your support and understanding during this challenging time are greatly appreciated. I am truly sorry for any inconvenience this may cause, and I assure you that we are working diligently to create an improved forum experience for all of our members. We will keep you updated on our progress and will notify you as soon as the new forum is up and running.

    If you have any questions, concerns, or suggestions, please do not hesitate to reach out to me or any other member of the SCAPE leadership team.

    Once again, I apologize for any inconvenience, and I thank you for your patience and continued support.

    Sincerely,

    Chris AKA CGAR.‚Äč

  • #2
    Thanks for the heads-up. I found that I had to re-sign up with my old username, so if anyone else is trying to log in and failing, it looks like you have to re-create your account.

    I'm just thrilled that the club isn't gone, or gone Facebook-only. Thanks for all the hard work to re-create the web site!

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    • #3
      Originally posted by jayo View Post
      Thanks for the heads-up. I found that I had to re-sign up with my old username, so if anyone else is trying to log in and failing, it looks like you have to re-create your account.

      I'm just thrilled that the club isn't gone, or gone Facebook-only. Thanks for all the hard work to re-create the web site!
      That is correct. This is a completely new site/forum so everyone will need to create log ins.

      We're still working to try to get an older version of the previous forum recovered so we can retain the history but the previous hosting platform requires Paula to authorize. Several of us have been trying to reach her nonstop for a while now with no luck...

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      • #4
        Wow, that sucks that we lost all our database. I hope we can slowly rebuild this site up.

        Thanks for the explanation!

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        • #5
          I made a new login, but am not able to figure out how to register for "auction" side. I tried the same log-in and password as my regular log-in, but it says "password invalid." When I enter "forgot password" it says "user not found."

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          • #6
            Originally posted by ansleybleu View Post
            I made a new login, but am not able to figure out how to register for "auction" side. I tried the same log-in and password as my regular log-in, but it says "password invalid." When I enter "forgot password" it says "user not found."
            You'll need to create a seperate account on the auction website.

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            • #7
              Oh darn!!!!!!!!!!!!!!!!!!!!

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